Privacy Policy

1. Introduction

This Privacy Policy outlines how Cottonwood Technology Consulting LLC ("we," "our," or "us") collects, uses, maintains, and discloses information collected from clients ("Clients") and users ("Users") of our technology consulting and related professional services. This policy applies to our services and our website.

2. Information We Collect

We may collect personal and business information in various ways, including, but not limited to, when Clients engage our services, subscribe to a newsletter, or fill out a form. Information we may collect includes:

  • Contact Information: Name, email address, phone number, business name.
  • Campaign Data: Access to advertising accounts, analytics platforms (e.g., Google Analytics), social media accounts, and other data sources necessary for the provision of our services.
  • Confidential Business Information: Marketing strategies, customer data, sales data, and other proprietary information shared by the Client for the purpose of campaign development and management.
  • Website Usage Data: We may collect non-personal identification information about Users whenever they interact with our site, such as browser name, type of computer, and technical information about Users' means of connection.

3. How We Use Collected Information

Cottonwood Technology Consulting LLC uses Client and User information for the following purposes:

  • To Provide and Improve Our Services: We use solution, system, and client information to design, implement, and optimize technology solutions and engagements.
  • To Personalize Client Experience: We may use information in the aggregate to understand how our Clients as a group use the services and resources provided.
  • To Send Periodic Emails: We may use the email address to send information and updates pertaining to their services. It may also be used to respond to their inquiries, questions, and/or other requests.

4. Data Security and Confidentiality

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, campaign data, and other confidential data.

  • Access to client data is strictly limited to employees and contractors who require it to perform their job functions.
  • We utilize secure platforms and encrypted connections where possible for data transfer and storage.
  • All employees and contractors are bound by strict confidentiality agreements.

5. Sharing Your Information

We do not sell, trade, or rent Client or User personal identification information to others. We may use third-party service providers (e.g., analytics or ad platforms) to help us operate our business and administer activities on our behalf. We will only share your information with these third parties for those limited purposes, and only when necessary for the provision of services.

6. Client Data Ownership

The Client retains full ownership of all their pre-existing data, including customer lists, campaign data, and analytics accounts. Upon termination of services, we will securely return or destroy any client data in our possession, as requested by the Client.

7. Changes to This Privacy Policy

Cottonwood Technology Consulting LLC has the discretion to update this privacy policy at any time. We encourage Users and Clients to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Your Acceptance of These Terms

By engaging our services or using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our services. Your continued use of our services following the posting of changes to this policy will be deemed your acceptance of those changes.